Credit Assistant – Recovery
1 PositionPosition Purpose
Contact members with non-performing loan accounts (Substandard, Doubtful and Loss) and inform them of their debt and available repayment options.
Main Duties & Responsibilities
- Locate and contact members regarding overdue loan accounts through phone, email and other communication channels.
- Negotiate suitable repayment plans based on members' financial situations.
- Advise members on available payment options and recovery processes.
- Maintain and update delinquent member records and communication logs.
- Prepare and issue debt recovery notices and correspondence.
- Engage guarantors on defaulted guaranteed liabilities.
- Write to employers, debt collectors and lawyers where recovery action is required.
- Liaise with Loan Recoveries and Monitoring Officers on debt recovery matters.
- Prepare statements for lawyers, auctioneers, credit reference bureaus and debt collectors.
- Perform any other duties assigned from time to time.
Skills & Competencies
- Excellent written and verbal communication skills.
- Strong attention to detail.
- Data entry proficiency.
- Computer literacy.
- Basic mathematics and financial skills.
Minimum Qualifications
- Diploma in Business Management, Cooperative Management, Supply Chain Management, Sales & Marketing, Credit Management or a related field.
- CPA Part I will be an added advantage.
- Experience in debt collection or a credit environment will be an added advantage.
- Professional qualifications will be an added advantage.
Application Procedure
Interested and qualified candidates should complete the online application form under the Careers section and submit a detailed CV, expected remuneration package and copies of academic certificates.
Email: human.resource@sheriasacco.coop
Subject: Credit Assistant – Recovery
Deadline: 19th June 2026 at 5:00 PM
Sales Executives
2 PositionsRole Summary
Grow the Sacco business by recruiting members and promoting Sheria Sacco products and services while building long-term client relationships.
Main Duties & Responsibilities
- Identify, prospect and develop new business opportunities.
- Build and maintain strong relationships with existing members and clients.
- Conduct market research and identify emerging opportunities.
- Present, promote and sell Sacco products and services.
- Develop and execute sales strategies to achieve targets.
- Prepare and deliver product presentations and proposals.
- Negotiate and close sales deals professionally.
- Collaborate with the sales team to achieve collective goals.
- Monitor market trends and competitor activities.
- Maintain accurate sales records and customer information.
- Provide timely customer support and follow-up.
- Participate in product and sales training programs.
- Attend industry events and exhibitions to promote the Sacco.
- Contribute to the development of marketing and promotional materials.
- Stay informed on industry trends and product knowledge.
Qualifications & Experience
- Diploma in Sales & Marketing, Cooperative Management, Business Management or a related business field.
- Excellent communication and interpersonal skills.
- Strong networking and relationship-building abilities.
- Proven ability to achieve sales targets and close deals.
- At least one (1) year experience in sales or marketing.
- Experience in a financial institution or insurance sector is an added advantage.
Application Procedure
Interested and qualified candidates should complete the online application form under the Careers section and submit a detailed CV, expected remuneration package and copies of academic certificates.
Email: human.resource@sheriasacco.coop
Subject: Sales Executive – Kisumu
Deadline: 19th June 2026 at 5:00 PM